Terms of Service

1.1 Eligibility

You must be at least eighteen (18) years of age and possess the legal capacity to enter into a binding contract in your jurisdiction to use the Website and Services. If you are under the age of eighteen or lack legal capacity, you must not access or use the Website. By accessing the Website, you represent and warrant that you meet all eligibility requirements. If we determine that you do not meet these requirements, we reserve the right to terminate your access to the Services immediately and without notice.

1.2 Scope and Relationship to Other Agreements

These Terms apply to all visitors, registered users, clients, and others who access or use the Website and Services. If you have entered into a separate written agreement with GJReyes LLC for specific professional services -- such as a Master Services Agreement, Statement of Work, or Engagement Letter -- the terms of that separate agreement shall control with respect to the specific services described therein. In the event of any conflict between these Terms and such a separate agreement, the separate agreement shall prevail solely with respect to the subject matter covered by it. These Terms shall continue to apply to all other aspects of your use of the Website and any Services not specifically addressed in a separate agreement.

1.3 Electronic Communications

When you visit the Website, send emails to us, or communicate with us through any electronic means, you are communicating with us electronically. You consent to receive communications from us electronically, including by email and by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

2.1 Core Definitions

Content means any text, images, graphics, audio, video, data, code, software, documentation, designs, diagrams, or other materials, whether publicly posted or privately transmitted, that are displayed, transmitted, or otherwise made available on or through the Website or our Services.

Intellectual Property Rights means all intellectual property rights, including copyrights, patents, trademarks, trade secrets, moral rights, rights of publicity, and any other proprietary rights, whether registered or unregistered, under the laws of the United States, any state, or any foreign jurisdiction.

User-Generated Content means any Content that you or other users submit, post, upload, publish, display, or transmit to or through the Website, including comments, feedback, suggestions, messages, and files uploaded through contact forms or other interactive features.

Service Provider means any third-party individual or entity engaged by GJReyes LLC to facilitate the provision of the Services, to perform service-related functions, or to assist in analyzing how the Website is used.

2.2 Rules of Interpretation

In construing these Terms: (a) the headings and section titles are for convenience only and shall not affect their interpretation; (b) the words include, includes, and including are deemed to be followed by the phrase without limitation; (c) unless the context otherwise requires, words in the singular include the plural and words in the plural include the singular; (d) references to writing or written include email and other electronic communications except where explicitly specified otherwise; and (e) any reference to a statute, regulation, or law includes any amendment, re-enactment, or successor thereof in effect as of the applicable date.

3.1 Professional Services Engagement

Any engagement for professional consulting, systems architecture, integration, or related services shall be governed by a separate written agreement executed by both parties, including a scope of work, deliverables, timelines, and fee arrangements specific to that engagement. No contractual relationship for professional services is formed through your use of the Website alone. The transmission of information through the Website, including through contact forms or email inquiries, does not create a professional relationship between GJReyes LLC and you. A professional relationship arises only upon the mutual execution of a formal services agreement.

3.2 Website Content and Informational Purpose

The information presented on the Website is provided for general informational purposes only. While we strive to maintain accurate and current information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is strictly at your own risk. The Website content should not be construed as professional advice -- technical, legal, financial, or otherwise. You should consult qualified professionals for advice tailored to your specific circumstances.

3.3 Service Availability

We reserve the right, at any time and without prior notice, to modify, suspend, or discontinue any aspect of the Website or Services, temporarily or permanently. This includes changes to the content, features, functionality, hours of availability, and any equipment or software needed for access. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Website or Services. Business hours for direct client interaction are Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, unless otherwise agreed in writing.

4.1 Lawful Use

You agree to use the Website and Services only for lawful purposes and in compliance with all applicable federal, state, local, and international laws, regulations, and ordinances. You shall not use the Website or Services: (a) for any illegal or unauthorized purpose; (b) to violate any laws in your jurisdiction, including but not limited to intellectual property laws, data protection laws, and anti-spam legislation; (c) to transmit, or procure the sending of, any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, or any other form of duplicative or unsolicited messages; or (d) to impersonate or attempt to impersonate GJReyes LLC, a GJReyes LLC employee, another user, or any other person or entity.

4.2 Prohibited Activities

You specifically agree not to engage in any of the following prohibited activities: (a) copying, distributing, modifying, or creating derivative works of the Website, its content, or any portion thereof; (b) decompiling, reverse engineering, disassembling, or otherwise attempting to derive source code from any portion of the Website, except to the extent such restriction is expressly prohibited by applicable law; (c) using any automated system, including robots, spiders, scrapers, offline readers, or similar data mining or extraction tools to access, acquire, copy, or monitor any portion of the Website or any data or content found on or accessed through the Website; (d) attempting to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from the servers hosting the Website; (e) taking any action that imposes, or may impose at our sole discretion, an unreasonable or disproportionately large load on our infrastructure; (f) uploading invalid data, viruses, worms, or other software agents through the Website; (g) collecting or harvesting any personally identifiable information from the Website, including account names and email addresses, without proper authorization; (h) using the Website for any competitive purpose, including for benchmarking or developing a competing product or service; or (i) bypassing any measures we may use to prevent or restrict access to the Website.

4.3 Accurate Information

You agree to provide accurate, current, and complete information about yourself and your organization when interacting with the Website, including when submitting contact forms, requesting information, or otherwise communicating with us. You are responsible for maintaining the accuracy of any information you provide. If you provide any information that is untrue, inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your access to the Website and refuse any and all current or future use of the Services.

5.1 Ownership and Reservation of Rights

The Website, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the GJReyes Content), and the trademarks, service marks, trade names, trade dress, and logos contained therein (collectively, the Marks), are owned, controlled, or licensed by GJReyes LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The name GJReyes, the GJReyes diamond logo, and all related names, logos, product and service names, designs, and slogans are trademarks of GJReyes LLC or its affiliates. No right, title, or interest in or to the GJReyes Content or the Marks is transferred to you as a result of your use of the Website or Services. All rights not expressly granted in these Terms are reserved by GJReyes LLC.

5.2 Limited License to Access

Subject to your compliance with these Terms, GJReyes LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website and the GJReyes Content for your personal, non-commercial informational purposes only. This license does not include any right to: (a) resell or make any commercial use of the Website or any GJReyes Content; (b) collect and use any product listings, descriptions, or prices; (c) make any derivative use of the Website or its contents; (d) download or copy account information for the benefit of another merchant or competitor; or (e) use any data mining, robots, or similar data gathering and extraction tools. Any use of the Website or the GJReyes Content not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

5.3 Intellectual Property Notices and Infringement

GJReyes LLC respects the intellectual property rights of others and expects users of the Website to do the same. If you believe that any material available on or through the Website infringes upon any copyright or other intellectual property right that you own or control, please promptly notify our designated agent at hello@gjreyes.hair with the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the allegedly infringed right; (b) identification of the copyrighted work or other intellectual property claimed to have been infringed; (c) identification of the material that is claimed to be infringing, with sufficient detail to permit us to locate it on the Website; (d) your contact information, including address, telephone number, and email address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the owner or authorized to act on behalf of the owner.

5.4 Feedback and Suggestions

If you provide us with any feedback, suggestions, ideas, enhancement requests, recommendations, or other information relating to the Website or our Services (collectively, Feedback), you hereby grant to GJReyes LLC a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, non-exclusive, sublicensable, and transferable license to exploit such Feedback for any purpose, commercial or otherwise, without acknowledgment, attribution, or compensation to you. You represent that any Feedback you provide is your original work and does not infringe the rights of any third party.

6.1 Definition of Confidential Information

Confidential Information means any non-public information, whether disclosed orally, in writing, or in electronic form, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes technical data, system architecture details, business plans, financial information, client lists, trade secrets, and any information related to an actual or prospective client engagement. Confidential Information does not include information that: (a) is or becomes publicly available through no breach of these Terms; (b) was rightfully known to the receiving party without restriction before receipt from the disclosing party; (c) is rightfully obtained by the receiving party from a third party without breach of any confidentiality obligation; or (d) is independently developed by the receiving party without use of or reference to the disclosing party--s Confidential Information.

6.2 Protection of Confidential Information

GJReyes LLC agrees to use Confidential Information disclosed by you solely for the purposes of evaluating or providing our Services and to protect such information using the same degree of care that we use to protect our own confidential information of a similar nature, but in no event using less than a reasonable standard of care. We will not disclose Confidential Information to any third party without your prior written consent, except: (a) to our employees, contractors, and service providers who have a need to know and are bound by confidentiality obligations at least as protective as those set forth in this section; (b) as required by law, regulation, or court order, provided that we give you prompt notice of such requirement where legally permitted; or (c) as necessary to establish, exercise, or defend against legal claims.

6.3 Privacy and Data Handling

Our collection, use, and disclosure of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website and Services, you consent to our collection and use of your information as described in the Privacy Policy. If you are a client or prospective client who submits technical documentation, system specifications, or other business-sensitive information to us, you represent that you have the authority to disclose such information and that our receipt and use of such information for purposes of evaluating or providing services will not violate any legal or contractual obligation you owe to any third party.

6.4 Data Security Standards

As a company operating in the Computer Systems Design and Related Services industry, we implement and maintain technical and organizational security measures designed to protect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Confidential Information in our possession. These measures are described in greater detail in our Privacy Policy. However, we cannot and do not guarantee the absolute security of information transmitted over the Internet or stored in electronic systems. You acknowledge that you provide information to us at your own risk.

7.1 Links to Third-Party Websites

The Website may include hyperlinks to other websites, platforms, or resources provided by third parties. These links are provided for your convenience and informational purposes only. We have no control over, and assume no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services. The inclusion of any link does not imply our endorsement, sponsorship, or recommendation of the linked website or any association with its operators. You acknowledge and agree that GJReyes LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such third-party content, goods, or services available on or through any such third-party websites or services.

7.2 Third-Party Tools and Integrations

We may provide access to, or integrate with, third-party tools, applications, and services that enhance the functionality of our Website or support our business operations -- for example, analytics platforms, communication tools, payment processors, and cloud hosting services. Your use of such tools is subject to the respective terms and conditions and privacy policies of those third-party providers. We do not warrant, endorse, or assume any liability for third-party tools, and your use thereof is solely at your own risk. We encourage you to review the terms and policies of any third-party services before using them.

7.3 Social Media Features

The Website may include social media features, such as share buttons or embedded feeds, that are hosted by third-party platforms. These features may collect your IP address, record which page you are visiting on our Website, and set a cookie to enable the feature to function properly. Social media features are governed by the privacy policies of the companies providing them. Your interactions with these features are between you and the third-party provider directly.

8.1 General Website Access

We do not currently charge a fee for accessing the Website or for submitting inquiries through our contact forms. We reserve the right to introduce fees or charges for access to certain features, content, or services in the future. Should we elect to implement such charges, we will provide advance notice through the Website, and your continued use of the applicable feature or service after such notice will constitute your acceptance of the fee structure.

8.2 Professional Services Fees

Fees for professional services are negotiated, agreed upon, and documented in a separate services agreement, statement of work, or engagement letter executed by both parties before the commencement of any billable work. Unless otherwise specified in such agreement: (a) fees are denominated in United States Dollars (USD); (b) invoices are payable within thirty (30) calendar days from the invoice date; (c) late payments shall accrue interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower; and (d) you are responsible for all taxes, duties, and governmental assessments associated with the services, excluding taxes based on GJReyes LLC--s net income.

8.3 Payment Processing

We may use third-party payment processors to facilitate payment for our services. The processing of your payment information is governed by the terms and privacy policies of the applicable payment processor, and we encourage you to review those documents. GJReyes LLC does not store full credit card numbers or sensitive authentication data on its own systems. You agree to provide current, complete, and accurate purchase and account information for all payments made to us.

9.1 As-Is and As-Available Basis

The Website and its content, as well as any Services provided through the Website, are provided on an as-is and as-available basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, GJReyes LLC, its affiliates, officers, directors, employees, agents, licensors, and service providers expressly disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and those arising from course of dealing, course of performance, or usage of trade. We make no warranty that: (a) the Website or Services will meet your requirements; (b) the Website or Services will be available on an uninterrupted, timely, secure, or error-free basis; (c) the results that may be obtained from the use of the Website or Services will be accurate, reliable, or complete; (d) any errors or defects in the Website or Services will be corrected; or (e) the Website or the servers that make it available are free of viruses or other harmful components.

9.2 No Professional Relationship Implied

No professional relationship -- including any consultant-client, fiduciary, or advisory relationship -- is created between you and GJReyes LLC solely by your use of the Website, your submission of a contact form, or your receipt of general information from us. A professional services relationship is established only upon the mutual execution of a formal written agreement specifying the scope, terms, and conditions of the engagement. Any information you submit to us before the execution of such an agreement is provided voluntarily and without expectation of confidentiality unless we have expressly agreed otherwise in writing.

9.3 Technical Content Warning

The Website may contain technical information related to computer systems design, architecture, integration, and related disciplines. While GJReyes LLC takes care to present accurate and current information, technology evolves rapidly, and the suitability of any approach, architecture pattern, or technology recommendation depends on the unique context of each project and organization. You should not act on technical information from the Website without first consulting with a qualified professional who understands your specific environment, constraints, and objectives.

10.1 Aggregate Liability Cap

Notwithstanding anything to the contrary in these Terms, the aggregate liability of GJReyes LLC and its affiliates, whether in contract, tort (including negligence), strict liability, or otherwise, for all damages, losses, and causes of action arising out of or relating to these Terms or your use of the Website and Services shall not exceed the greater of: (a) the total amount paid by you, if any, to GJReyes LLC in the twelve (12) months immediately preceding the event giving rise to the claim for access to or use of the Website and Services specifically; or (b) one hundred United States Dollars (USD $100.00). This limitation applies even if GJReyes LLC has been advised of the possibility of such damages and even if a remedy set forth in these Terms is found to have failed of its essential purpose.

10.2 Exclusions and Jurisdictional Variations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, including liability for death or personal injury resulting from negligence, fraud, or fraudulent misrepresentation. In such jurisdictions, the liability of GJReyes LLC shall be limited to the fullest extent permitted by applicable law. Nothing in these Terms is intended to exclude or limit any condition, warranty, right, or liability that cannot be lawfully excluded or limited. The disclaimers and limitations set forth in this Section 10 and in Section 9 shall apply to the maximum extent allowable under applicable law.

10.3 Basis of the Bargain

You acknowledge and agree that GJReyes LLC has offered the Website and Services, set its prices, and entered into these Terms in reliance upon the warranty disclaimers and limitations of liability set forth in these Terms, that such disclaimers and limitations reflect a reasonable and fair allocation of risk between the parties, and that such allocation is an essential element of the basis of the bargain between you and GJReyes LLC. The Website and Services would not be provided without such limitations.

11.1 Indemnification Procedure

We will provide you with prompt notice of any claim, suit, or proceeding for which indemnification is sought under this section, and we reserve the right, at our option and expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that event, you shall cooperate fully with us in asserting any available defenses. You shall not, in any event, settle any matter without the prior written consent of GJReyes LLC. Our failure to notify you promptly of any such claim shall not relieve you of your indemnification obligations under these Terms, except to the extent that you are materially prejudiced by such failure.

11.2 Survival of Indemnification

The indemnification obligations set forth in this section shall survive the expiration or termination of these Terms and the cessation of your use of the Website and Services. These obligations are in addition to any other rights and remedies available to the Indemnified Parties at law or in equity.

12.1 Termination by GJReyes LLC

We may terminate or suspend your access to the Website and Services, in whole or in part, immediately and without prior notice or liability, for any reason whatsoever, including but not limited to: (a) your breach of these Terms or any other agreement with GJReyes LLC; (b) your engagement in conduct that we, in our sole discretion, determine to be harmful to us, our users, our clients, or any third party; (c) a request by law enforcement or other government agency; (d) unexpected technical or security issues or problems; (e) extended periods of inactivity; or (f) discontinuance or material modification of the Website or any portion thereof.

12.2 Effect of Termination

Upon termination of your access to the Website and Services: (a) all rights and licenses granted to you under these Terms shall immediately cease; (b) you must immediately cease all use of the Website and Services and delete or destroy any copies of materials you have obtained from the Website, whether in electronic or printed format; (c) any provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to Section 5 (Intellectual Property Rights), Section 6 (Confidentiality and Data Handling), Section 9 (Disclaimer of Warranties), Section 10 (Limitation of Liability), Section 11 (Indemnification), Section 13 (Governing Law and Jurisdiction), Section 14 (Dispute Resolution), and any outstanding payment obligations; and (d) termination shall not relieve you of any liability for breaches of these Terms occurring before termination.

12.3 Termination by You

You may terminate these Terms at any time by discontinuing your use of the Website and Services and closing any accounts you hold with us. No further action is required on your part. However, any provisions of these Terms that by their nature should survive termination, and any liabilities incurred by you before the date of termination, shall survive.

13.1 Exclusive Jurisdiction and Venue

Subject to the mandatory dispute resolution provisions in Section 14, any legal suit, action, or proceeding arising out of or relating to these Terms or the Website and Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Utah, in each case located in the City of Salt Lake City and County of Salt Lake. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. You agree that a final judgment in any such action or proceeding shall be conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law.

13.2 Waiver of Jury Trial

To the fullest extent permitted by applicable law, each party hereby irrevocably and unconditionally waives any right it may have to a trial by jury in respect of any legal action arising out of or relating to these Terms or the transactions contemplated hereby. Each party certifies and acknowledges that: (a) no representative, agent, or attorney of any other party has represented, expressly or otherwise, that such other party would not, in the event of litigation, seek to enforce the foregoing waiver; and (b) each party has been induced to enter into these Terms by, among other things, the mutual waivers and certifications in this section.

14.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact GJReyes LLC at hello@gjreyes.hair and attempt to resolve the dispute informally. We will similarly attempt to contact you to resolve any dispute we may have with you. Both parties agree to engage in good-faith discussions for a period of at least sixty (60) days before resorting to formal proceedings. If the dispute is not resolved within this period, either party may proceed to initiate formal dispute resolution as provided in this section.

14.2 Mediation

If the parties are unable to resolve a dispute through informal discussions as contemplated in Section 14.1, the parties agree to submit the dispute to non-binding mediation before a mutually agreed-upon mediator administered by the American Arbitration Association (AAA) under its Commercial Mediation Procedures. The mediation shall take place in Salt Lake City, Utah, or via remote video conference if both parties so agree. Each party shall bear its own costs of mediation, and the parties shall share equally the fees and expenses of the mediator. The mediation shall be completed within ninety (90) days of either party--s written request for mediation, unless the parties mutually agree to an extension.

14.3 Binding Arbitration

Any dispute that remains unresolved after the completion of the informal resolution and mediation processes described above shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator mutually selected by the parties. If the parties cannot agree on an arbitrator within thirty (30) days, the AAA shall appoint an arbitrator in accordance with its rules. The seat of arbitration shall be Salt Lake City, Utah. The arbitration proceedings shall be conducted in English. The arbitrator shall have the authority to award any remedy or relief that a court of competent jurisdiction could order or grant, including the award of attorneys-- fees and costs. The arbitrator shall issue a reasoned award in writing, including findings of fact and conclusions of law. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

14.4 Class Action Waiver

All claims and disputes within the scope of this arbitration agreement must be arbitrated or litigated on an individual basis and not on a class or collective basis. Claims of more than one visitor, user, or customer cannot be arbitrated or litigated jointly or consolidated with those of any other visitor, user, or customer. You and GJReyes LLC agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. If this specific provision is found to be unenforceable by a court of competent jurisdiction, then the entirety of this dispute resolution section (Section 14) shall be null and void.

14.5 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its Intellectual Property Rights, to prevent the unauthorized use or disclosure of Confidential Information, or to address any other matter for which monetary damages would be an inadequate remedy. The pursuit of such equitable relief shall not constitute a waiver of the right or obligation of either party to submit any other dispute to the dispute resolution procedures set forth in this section.

14.6 Limitation on Time to File Claims

Any cause of action or claim you may have arising out of or relating to these Terms or the Website and Services must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred. This limitation applies regardless of any statute or law to the contrary.

15.1 Notice of Changes

When we make material changes to these Terms, we will take reasonable steps to notify you, including: (a) updating the --Last Revised-- date at the top of this page; (b) posting a notice on the Website homepage or on the relevant legal pages for a reasonable period; and (c) for registered clients with whom we have an ongoing engagement, sending an email notification to the email address we have on file. It is your responsibility to ensure that we have a current and deliverable email address for you and to periodically visit this page and review the current Terms.

15.2 Acceptance of Modified Terms

Material changes shall become effective thirty (30) calendar days after we post the revised Terms, or immediately if required by law or in urgent circumstances (such as addressing a security vulnerability). Your continued use of the Website and Services after the effective date of any revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the Website and Services. No modification to these Terms proposed by you shall be binding on GJReyes LLC unless expressly agreed to in a writing signed by an authorized representative of GJReyes LLC.

15.3 Historical Versions

We maintain records of all material revisions to these Terms. If you need to review a prior version -- for example, to understand the Terms that were in effect at a particular point in time -- you may request a copy by contacting us at hello@gjreyes.hair. We will provide the requested archived version within a reasonable time.

16.1 Contact Information

For general inquiries, feedback, technical support requests, or any questions regarding these Terms, you may contact us through any of the following channels. We endeavor to respond to all inquiries within two (2) business days.

16.2 Formal Notices

Any notice, request, demand, or other communication required or permitted to be given under these Terms shall be in writing and shall be deemed duly given: (a) on the date of delivery if delivered personally; (b) on the date sent if sent by email with confirmation of receipt, provided that a copy is also sent by a nationally recognized overnight courier service within two (2) business days thereafter; (c) on the second (2nd) business day following the date of deposit with a nationally recognized overnight courier service; or (d) on the fifth (5th) business day following the date of deposit in the United States mail, certified or registered, return receipt requested, postage prepaid. Notices to GJReyes LLC shall be sent to the physical address and email address listed in Section 16.1 above. We may send notices to you through the email address you have provided to us, by posting on the Website, or by any other reasonable means.

16.3 Reporting Violations

If you become aware of any violation of these Terms by any person or entity, including any misuse of the Website or any unauthorized access to the Services, please report such violation promptly to hello@gjreyes.hair. We take all reports seriously and will investigate and take appropriate action, which may include terminating the offending user--s access to the Website and cooperating with law enforcement authorities. We appreciate your assistance in helping us maintain a safe and professional environment for all visitors, users, and clients of GJReyes LLC.